John Hassall Inc.

Leading Original Equipment Manufacturers (OEMs) rely
on the "machine fed" quality of John Hassall products, which results in maximum uptime during their assembly.

Working closely with customers and suppliers, John Hassall seeks to develop and maintain a defect-free environment, delivering parts and services that meet and exceed customer expectations. Every employee in every department is dedicated to a continuous improvement philosophy stressing Total Quality Management (TQM).

Total Quality Management

Adopted in 1992, John Hassall's TQM program has been thoroughly embraced, contributing to the success of our organization. Our TQM program works to achieve the following strategic goals:

	•reduce scrap, waste and rework
	•shorten manufacturing set-up time
	•maintain on-time delivery schedules
	•improve production run rates

To achieve these TQM goals, the following programs have been implemented to improve performance and reduce cost:

Lean/Six Sigma Methodology
	•SPC process measurement
	•Total Preventative Maintenance
	•5S Programs
	•Single Minute Exchange of Die Programs
	•Mistake Proofing "PokaYoke" Programs
	•QC Manual (available upon request)
	•Sampling Per MIL-STD-1916
	•Full Calibration System Per MIL-STD-45662
	•Full Met Lab for product material analysis and testing

John Hassall's TQM policy was developed in accordance with QS 9000, ISO 9001:2000, AS 9100 and NADCAP certification approvals.

Quality Policy
We are committed to servicing our customers and to further develop partnerships and opportunities. We strive to improve our products and services to meet or exceed customers' expectations. Our Quality Systems and operating environment emphasize continuous improvement techniques and defect prevention methods. In order to meet our objectives, we promote the use of statistical techniques, clear communication, and emphasize continuing education and training of personnel.